Resume

User Experience Designer and Researcher with a background in speech pathology, focusing on communication, empathy, and user-centric solutions. Proficient in developing accessible digital environments that accommodate users with diverse communication needs. Committed to integrating accessibility and user research to enhance digital interactions and ensure inclusive experiences.

Professional Summary

User Experience Designer and Researcher

Freelance

April 2022-Current

Engaged with a variety of clients, including a speech pathology practice, a dog rescue website, a school Scrabble website, a home renovation service, and paint sample business.
Conducted user research and competitive analysis that informed design decisions, leading to a 15% increase in user engagement on redesigned websites.
Collaborated with stakeholders to deliver web design projects, with a 100% client satisfaction rating.
Enhanced user accessibility by adhering to WCAG guidelines, improving accessibility scores by over 20% for multiple projects.

Web design projects have included: WALLmakeup, Blue Spruce Renovations, Word Game Players Association, Ace of Hearts Dog Rescue, North American School Scrabble, and Tongue Trainers.

User Experience Designer

Los Angeles Unified School District

June 2020-June 2022

Led the development of a specialized website, which became a key resource for over 700 speech pathologists, putting accessibility-focused materials in easy reach.
Managed website updates and maintenance, ensuring 100% uptime and compliance with educational guidelines.

Work Experience

Speech-Language Pathologist

Los Angeles Unified School District

July 2012-June 2022

Achieved therapy goals for 80% of students, with over 50% showing significant improvement in communication skills within the first year.
Provided training to families and staff, resulting in a 25% improvement in therapy outcomes through enhanced home practice techniques.

Certifications

Google Project Manager

Coursera

January 2023-June 2023

Section 508 Web Accessibility

DHS Trusted Tester

April 2023-May 2023

Google UX Design

Coursera

April 2021-November 2021

Education

Arizona State University

M.S. User Experience (GPA 4.0)

(Anticipated graduation December 2024)

January 2023-Present

McGill University

B.A. Communications (GPA 3.1)

September 1988-June 1992

Technical Skills

User Research: Conducting surveys, usability testing, and interviews to derive actionable insights.
Interaction Design: Designing intuitive interfaces for enhanced user engagement.
Accessibility Compliance: Ensuring product compliance with WCAG 2.1 guidelines.

Software Proficiency

Design Tools: Figma, Adobe XD, Illustrator, Photoshop.
Website Builder Tools: Wix, Squarespace, WordPress, Shopify, Google Sites
Analytics and Other Tools: Google Analytics, Adobe Premiere, basic HTML and CSS knowledge